Cookie Policy

How we use cookies and similar technologies on our website

Last updated: 21 September 2025

This Cookie Policy explains how Southern Facility Services Ltd (“we”) uses cookies and similar technologies on www.southernfacility.co.uk.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function, improve performance, and remember preferences. Similar technologies include pixels, local storage, and tags.

Cookie Types

Cookies can be session cookies (deleted when you close your browser) or persistent cookies (remain until they expire or are deleted). They can also be first-party (set by us) or third-party (set by other services we use).

2. How we use cookies

We use cookies for different purposes:

Strictly Necessary

Required for core site functions (security, consent management, load balancing). These do not require consent as they’re essential for the website to work.

Performance/Analytics

Help us understand how the site is used (pages visited, time on page, user interactions). This data helps us improve our website.

Functionality

Remember your choices and preferences (form inputs, language settings). These enhance your user experience by personalizing your visit.

Advertising/Targeting

Used for remarketing and advertising campaigns. We may use these to show you relevant ads based on your interests and website interactions.

Some cookies are set by third parties (e.g., Google, consent platforms, map/video embeds). We do not control their policies; please review their privacy notices.

3. Cookies we may set

This table reflects common cookies we may use. Specific cookies are determined by your consent choices and the tools we implement.

 

Category Cookie Name Purpose Duration
Necessary cookie_consent Stores your cookie choices and consent preferences 6–12 months
Necessary __cf_bm Security & bot management (Cloudflare CDN) Up to 30 minutes
Necessary PHPSESSID Maintains session state and security Session
Performance _ga, _ga_* Google Analytics – website usage statistics 2 years / 1–24 months
Performance _gid Google Analytics – distinguishes users 24 hours
Functionality wpcf7-* Remember form state & prevent spam Session to 1 day
Functionality localStorage items Store form data temporarily for better user experience Until cleared
Advertising _gcl_au, _fbp Ad conversion tracking & remarketing (if enabled) 3 months

4. Your choices

  • On first visit, you can accept or manage preferences in our cookie banner
  • You can change or withdraw consent at any time via the “Cookie Settings” link in our footer or using the button above
  • You can also block or delete cookies in your browser settings. However, blocking some cookies may affect site functionality

Managing Preferences

You have full control over non-essential cookies. You can accept all, reject all, or customize your preferences by category. Your choices are remembered and can be changed at any time.

5. Third-party tools we may use

  • Google Tag Manager – to deploy and manage tracking tags (it doesn’t itself set cookies)
  • Google Analytics – website usage statistics (consent-based in UK/EEA). IP addresses are anonymised
  • Google Maps – for location services and embedded maps
  • Google reCAPTCHA – spam protection for contact forms
  • Contact form tools – may store minimal data in browser storage to improve form reliability
  • Cloudflare – CDN and security services

Third-Party Privacy Policies

6. Updates

We may update this Cookie Policy to reflect changes in technology, law, or our practices. Check the “Last updated” date above for the most recent version. Significant changes will be communicated through our website or via email if you’ve subscribed to updates.

7. Contact

Questions about our use of cookies or this policy:

Get in Touch

Email: privacy@southernfacility.co.uk

Phone: 01234 567 890

Post: Data Protection Officer
Southern Facility Services Ltd
Unit 5, Example Estate
Slough, Berkshire, SL1 2AB